AIBO Europe

AIBO Clinic customer support information

The AIBO Clinic customer support centre activity will continue for the time period promised after product discontinuation. Please refer to the product user guide.

As each AIBO model has a specific production discontinuation date, the service operation will be terminated model by model. Please see below for the model-by-model breakdown.

Model name
Colour
OFFICIAL
Product
Discontinuation
month
Repair part stock availability
Service
termination
date
110 Series
110 Series
ERS-110
-
Aug 1999
5 years
Aug 2004
ERS-111 /H
Metallic Black
Jun 2000 Jun 2005
ERS-111 /W
Gray Silver
210 Series
210 Series
ERS-210 /N
Gold
Apr 2002
7 years
Apr 2009
ERS-210 /S
Silver
ERS-210 /B
Gold
ERS-210 /D
Orange
Jul 2001 Jul 2008
ERS-210 /W
White
ERS-210 /V
Sapphire Violet
Aug 2001 Aug 2008
ERS-210 /Y
Mazeran Green
ERS-210 /WI
Everest White
ERS-210A /N
Gold
Sep 2003 Sep 2010
ERS-210A /S
Silver
ERS-210A /B
Black
ERS-210A /R
Burgundy Red
Feb 2003 Feb 2010
ERS-210A /WJ
Snow White
ERS-210A /LI
Cyber Blue
Jul 2003 Jul 2010
ERS-210A /Z
CTO
Mar 2003 Mar 2010
220 Series
220 Series
ERS-220
-
Jul 2002
7 years
Jul 2009
ERS-220A
-
Sep 2003 Sep 2010
ERS-220E1
-
Dec 2001 Dec 2008
310 Series
310 Series
ERS-310 /C
Ivory
Apr 2002
7 years
Apr 2009
ERS-312 /H
Gray
ERS-311B /X
Suede Touch
Feb 2003 Feb 2010
ERS-311B /C
Ivory
Aug 2005 Aug 2012
ERS-312B /H
Gray
ERS-31L
-
Feb 2003 Feb 2010
7 Series
7 Series
ERS-7 /W
Pearl White
Sep 2004
7 years
Sep 2011
ERS-7M2 /W
Pearl White
Sep 2005 Sep 2012
ERS-7M2 /B
Pearl Black
ERS-7M3 /W
Pearl White
Mar 2006 Mar 2013
ERS-7M3 /B
Pearl Black
ERS-7M3 /T
Gold-like

Note: some of the above AIBO product models may not have been available for sale in your geographic region.