Congratulations, you’ve just invested in a piece of history! The A1 Series is our first OLED TV line-up available to the wider public, combining our most advanced visual and acoustic technology into one premium package. With so many impressive features under the bonnet, we bet you that you’ve ignored the instruction manual and jumped straight in (don’t worry, we’ve all been there).
Well, to get you on your way, we’ve come up with our top 5 tips to make sure your TV is running as expected.
Image retention is a phenomenon where an afterimage occurs, following a prolonged period of time during which a static image remained on the screen. Luckily, the A1 has certain functions that react automatically to fight this phenomenon, but you can also manually change some settings:
The easiest way to improve the sound quality is to use the Voice Zoom mode. You can activate this function by going to the [Action MENU] > [Sound] > [Voice Zoom].
Alternatively, you can set the sound to your preference by adjusting the TV’s equaliser (EQ) band settings.
| Issue | Troubleshooting |
|---|---|
| Voices are difficult to hear | Adjust the 125 or 250 Hz EQ band |
| Sound is uneven | Raise the 125 Hz EQ band |
| Sound is high-pitched and loud |
1) Raise the 125 Hz EQ band 2) Lower the 2, 4 or 8 KHz EQ bands |
| The bass is too low or too high | Adjust the 125 Hz EQ band |
To set the EQ, go to [HOME] > [Setting] > [TV – Sound] > [Sound] > [Advanced settings] > [Sound mode related] > [Equaliser].
Panel Refresh runs automatically to ensure that the picture remains clear and stable even after long periods of use. A pop-up normally appears to let you know when to run this function. However, you can run it manually, if you feel that the picture isn’t up to your standard.
But please be careful! We recommend not performing this function more than once a year. Using it more frequently could affect the lifespan of the panel…
To perform a refresh, go to [HOME] > [Setting] > [TV - Picture & Display] > [Expert panel settings] > [Panel refresh].
This process takes approximately 1 hour, and a white bar should move up and down the screen, checking the pixel condition of your TV screen.
Panel calibration is a function that optimises the display, reducing image retention or enhancing the image in darker scenes.
This function is performed automatically a few hours after turning off the TV with the remote, so no need to worry.
If the Light sensor is ON, the brightness of the TV screen will adjust to match the ambient lighting of the room. The actual sensor is located in the bottom part of the screen’s bezel. If you wish to switch this setting off, go to the [Action Menu] > [Picture] > [Light sensor].
With these handy tips, you can make sure that your TV is running at its peak and to your expectations. And, if you’ve decided to wall-mount your TV, why not check out our handy Wall-mounting guide for the A1 series?
