Television | Select other product category
Click here to contact PlayStation Support >
Have you tried this?
-
[VIDEO] HOW TO: update Sony's Android TV ›
-
Always update your TV with the latest firmware.
-
Search for your query in our FAQ section
-
How to perform a software update on your Android TV or Google TV? ›
-
Where do I find product manuals, specifications, firmware/software updates or drivers on Sony's support website? ›
-
How to reset your Sony TV with or without the remote (soft restart, power reset or factory settings) ›
-
How to reset your Sony TV with or without the remote (soft restart, power reset or factory settings) ›
-
What the app?! How to download, install and troubleshoot Android TV & Google TV apps ›
Call us
Save time, get quality support
We recommend creating your case prior to calling us. Not only is it quick & easy, it's also beneficial. Here's why:
✓ Skip the interactive telephone menu & get help tailored to your case immediately
✓ Skip personal information questions during the call
✓ Avoid errors and ‘How do you spell that?’ questions
To create a new case for a query or issue with your Sony product, select 'Open a new case & Call'.
If you already have an open case and wish to call to follow-up on it, select 'I already have a Case ID'.
Monday to Friday: 09:00 - 18:00.
Chat with us:
All our agents are currently helping customers, or the chat is closed.
Please try again later. You can find our business hours below:
Opening hours:
Monday to Friday: 09:00 - 18:00.
Please fill-in your details using the below form:
Help us to serve you better - tell us a bit more about why you are contacting us, so that we can be more efficient in providing you with the support you need.
Quick links
Blind and low-vision users who want sighted assistance can contact us via the Be My Eyes app Warranty Checker (Sony Electronics only) → PlayStation→ Track repair → Book your Repair → Register your product → |