Support

Warranty Checker

How it works:

  • We calculate warranty based on the day of purchase. If you have registered your product through MySony with the correct purchase date or if you had service on your product with us before, we will be able to recognize your product and will give an accurate warranty end date.
  • The Warranty Checker page needs to match the original country of purchase: make sure to select the appropriate country.
  • Dealer warranties are not included in this calculation.
  • If you have bought an extended warranty from Sony and activated it with us, we will show the warranty end date based on your extended warranty.
  • Our Warranty Checker tool will look at different aspects of your product: a Sound bar HT-XF9000 is composed of SA-XF9000 and SA-WXF9000, which is a component of the sound system. The same goes for kits: the ILCE-5100L is a combination of ILCE-5100 and SELP1650. Please make sure to enter the component name to know your warranty and not the kit or system name.