Option 1: MySony product registration mail (camera products only):
For some Camera products you may receive an extra year of warranty upon registration (terms & conditions apply). Find more information on this topic here.
Example:
If you do not find your activation code or if you never received the email with it, please check your spam folder. If you never received the registration email, please contact us.
Option 2: You purchased an Extended warranty card.
On the back of the extended warranty card.
Example:
Note: The following models are not elegible for the Sony extended service plans:
For alternative extended service plans applicable to these specific models, please consult your dealer.
If you did not receive your activation code after registering your product or entering a campaign, please ensure to check the following:
If you received an email confirming your product registration, but the email did not include an activation code, please contact us and confirm the following:
If you have difficulties activating your code, please contact us.
If you have a 5-year Extended Warranty (only available in the United Kingdom) which is pre-registered between your dealer and Sony,we may still need to activate your new TV in our system. Please contact us to personalize your contract and provide us with the exact purchase date.
This page is only dedicated to the following Sony devices: BRAVIA, camcorders, Cyber-shots, Interchangeable-lens cameras, lenses, Home Audio solutions and Personal Audio solutions.
For Playstation please check our dedicated website to get more information.
Please visit our dedicated repair section.