Track & Trace

Support

Track & Trace

To start our Track & Trace repair service and find out the current repair status of your product, enter either:

The Case ID or Job Number

OR

Model Name (Type your model name and select an option based on the names displayed in autocomplete drop-down menu. Avoid generic terms such as BRAVIA, alpha, Sony, etc.)

And a 7-digit Serial Number

OR

IMEI Number