If your TV has taken physical damage (for example, dropping your TV, liquid damage, improper handling, etc), we invite you to:
Note: Physical damage is not covered by the standard guarantee.
Prepare for your repair
Visit our dedicated page: Prepare your repair, where you can find a checklist about what information you need to have available, a template to help you describe the problem, an easy to use tool to localize your nearest Sony Authorized Service Centers (ASC) and more.